Legal
Privacy Policy
Effective date: 1 April 2025. This policy describes how EPE — Ecological & Practical Engineering Ltd — collects, uses, and protects your personal information, in accordance with the New Zealand Privacy Act 2020.
1. Who we are
EPE (Ecological & Practical Engineering Ltd) is a New Zealand-registered company providing AgriTech solutions to farm owners and landowners across Aotearoa. Our registered address is in New Zealand. You can contact us at info@epe.co.nz.
2. Information we collect
We collect personal information only when you provide it to us — for example, when you submit an enquiry through our contact form, send us an email, or speak with us by phone. The information we may collect includes: your name, email address, phone number, the nature of your farming operation, and the details of your enquiry or project. We do not use tracking cookies or advertising scripts on this website. We do not collect personal information automatically beyond standard server access logs (which record IP addresses and page requests for security and performance purposes).
3. How we use your information
We use the personal information you provide to: respond to your enquiry; arrange and conduct consultations; provide the services you have requested; communicate with you about your project or our services; and comply with our legal obligations. We do not use your information for marketing purposes without your explicit consent. We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
4. Storage and security
Your personal information is stored securely and accessible only to EPE staff who need it to deliver our services. We take reasonable precautions to protect personal information from loss, unauthorised access, use, modification, or disclosure. Email communications are transmitted over standard internet infrastructure and may not be fully secure in transit — if you have concerns about sensitive information, please contact us by phone.
5. Retention
We retain personal information for as long as is necessary to deliver the services you have requested and to meet our legal obligations. If you ask us to delete your personal information and we have no ongoing legal obligation to retain it, we will do so within a reasonable timeframe.
6. Your rights under the Privacy Act 2020
Under the New Zealand Privacy Act 2020, you have the right to access the personal information we hold about you and to request corrections if that information is inaccurate or misleading. You also have the right to ask us to stop using your information in certain ways. To exercise any of these rights, please contact us at info@epe.co.nz. We will respond within 20 working days as required by the Act.
7. Third-party services
Our website is hosted on servers in New Zealand or Australia. We do not use third-party analytics services (such as Google Analytics) or social media tracking pixels. External links on our website are provided for your convenience — we have no control over the privacy practices of those websites and recommend you review their privacy policies separately.
8. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. We will post the updated policy on this page with a revised effective date. Continued use of our website after such changes constitutes acceptance of the updated policy.
9. Contact and complaints
For any privacy-related queries or complaints, please contact us at info@epe.co.nz. If you are not satisfied with our response, you have the right to make a complaint to the Office of the Privacy Commissioner of New Zealand (www.privacy.org.nz).
If you have questions about this policy, please contact us.